Head of Customer Success
Do you want to be part of a world class organization that is experiencing explosive growth and changing the way people shop online?
We are looking for a fearless leader who can lead, mentor and train our technical Customer Success team. We want someone who understands that our customers are our #1 priority and is eager to help solve our customers technical problems. You will be a champion of Shopgate's culture and values. With some pretty lofty goals ahead of us, we know that we can only do it with the most passionate Customer Success team and that starts with you - employees who love knowing their troubleshooting work is helping our clients make more money online.
The major task of this position is to fully manage our integration and technical support department (Customer Success) for the United States and investigate, analyze and implement process improvements to ensure the overall Customer Success operation is running smoothly and efficiently.
This Job Is For You If:
What You’ll Do on a Daily Basis:
What can Shopgate Offer You?