As an Implementation Manager at Shopgate, you’ll be a part of the Client Success organization, which includes Support, Technical Consulting, Customer Success Management, and more. You’ll work closely with our clients (small to enterprise-level) to create an action plan to implement their new Shopgate investment, whether it be new or existing business. Implementation Managers get buy-in from the client on every deadline, milestone, resource, and budgeted hour to ensure their solutions go live without a hitch. Your ability to present a detailed project plan, facilitate client workshops, understand our service offerings, and rally your business strategy and technical counterparts will be key in making sure every implementation is on-time and fits our client’s needs.
What you'll do on a daily basis:
Who you are:
The right fit: